A Lifestyle Guide for People with Allergies and Food Sensitivities

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Allergy-Free In the Magic Kingdom

Living Without’s publisher, Peggy Wagener,
interviews Chef Joel Schaefer, manager of culinary development and special dietary needs at WALT DISNEY WORLD®, to find the key ingredients to an
allergy-friendly visit at the Magic Kingdom.

PW: How did you decide to become a chef? What’s your background?
JS: I’ve been cooking for about 25 years. I started as a dishwasher when I was a kid and worked my way up in the kitchen. I began cooking and loved it. At 19, I became a kitchen manager. I seemed to be good at it and enjoyed it. When I was 23, I decided it was time to choose a passion and make a commitment to it. My two passions were bowling and cooking

Bowling?
Yes, I loved to bowl. But I chose cooking and enrolled in San Francisco’s California Culinary Academy. That‘s where I developed a real understanding of cooking. I graduated from the Academy and was hired to be a sous chef at a restaurant in Hawaii. While in Hawaii, I became a culinary instructor and eventually had the opportunity to do a food segment on a morning television program. I hosted a segment called “Simply Food” for two years. Then eight years ago, Disney approached me with a job opportunity. My wife, Mary, is a certified executive pastry chef and both of us were offered positions within the WALT DISNEY WORLD® Resort.

Does she still work at Disney?
She does. She’s a pastry chef at Disney’s Contemporary Resort.

How did you meet?
We are both members of the American Culinary Federation and we met through that association. We’ve been married for 11 years. While Mary’s focus is pastry, I’m a chef de cuisine, which means an all-around chef.

But now your focus is special dietary needs?   
Yes. This position was developed about three years ago. Disney was looking for someone to handle culinary development for the park. The dietary needs part was a totally new concept. I’m dairy intolerant and that gave me an edge because I sort of understood what people were going through. I also have a passion for nutrition and for helping others. Disney molded my skill sets together to create this role and over the years we’ve further developed it.

What prompted Disney’s interest in food allergies?
The company has been handling allergies for at least ten years. It started as a small part of the business but it was growing and there wasn’t any standard process. Everybody was just doing what they could. They needed someone to make this into a real program, to look at products and education and develop a procedure for handling a visitor’s dietary needs.  

What changes are you noticing?
There are more and more people coming to Disneyworld with allergies. They feel safe here. They trust us. They can call ahead and make dining reservations. They can visit our website and see all that we do to accommodate special needs. They know they’ll be taken care of and that they won’t feel out of place.

Which allergy do you handle most frequently?
Peanut and tree nuts are the number one request. Milk and wheat are the other of the top four.

And gluten?
The gluten-free diet is huge. We also have some guests who are new to their special diets and we try to help them prepare for their visit. Eighty percent of the requests are for children but we also accommodate adults.

This is an excerpt of an article featured in the Spring 2007 issue.
To read the article in its entirety, click here and purchase the Spring 2007 issue. 

Living Without is a lifestyle guide to achieving better health. It is written with your needs in mind but is not a substitute for consulting with your physician or other health care providers. The publisher and authors are not responsible for any adverse effects or consequences resulting from the use of the suggestions, products or procedures that appear in this magazine. All matters regarding your health should be supervised by a licensed health care physician. Copyright 2008 Living Without, Inc. All rights reserved worldwide.