Lee Tobin is one busy man. As team leader for Whole
Foods Market's new Gluten-Free Bakehouse in Morrisville, North
Carolina, he rarely has a spare moment to reflect on how this
successful enterprise, his brainchild, progressed from idea to
reality.
Tobin's journey into the world of gluten-free
baking began with a visit to his doctor in 1996 when the Pennsylvania
native sought treatment for a persistent and painful rash. He was
diagnosed with dermatitis herpetiformis, or DH, a skin condition
associated with celiac disease. "I went to a general practitioner who
referred me to a dermatologist who had seen this type of rash before.
I was diagnosed with celiac disease within two visits— I was extremely
lucky," Tobin says.
The National Institute for Health has
acknowledged that celiac disease affects 1 in 133 individuals in the
United States, yet 97 percent of the celiac population has yet to be
properly diagnosed. The only effective treatment is a lifelong
adherence to a gluten-free diet. Gluten is a protein found in wheat,
rye and barley.
"I was real fortunate that I'd worked in food
service all my life," says Tobin. "When you go on the gluten-free
diet, the first thing you do is read labels. I already had an
understanding of what's in food. And I worked at Whole Foods in an
environment where I had all the things I needed to feed myself. We
were selling a limited amount of gluten-free products at the time, so
I had choices at my fingertips."
He also had a solid background in baking and he
began to do research to adapt and create recipes. At the time, he was
working at the Chapel Hill, North Carolina, store in the prepared
foods and bakery departments. An avid bicyclist with a former
"loaf-a-day habit," Tobin knew he was going to miss eating bread.
Despite many baking attempts, though, he couldn't achieve the taste
and texture he was after in his loaves. "I got frustrated and kind of
gave up." He turned to eating packaged rice cakes.
One Saturday morning, Tobin recalls, he and
local celiac support group leaders conducted an in-store demonstration
of some packaged gluten-free products and a couple of recipes Tobin
had developed for gluten-free brownies and cream biscuits. Customers
began asking Tobin to bake fresh gluten-free items to sell in the
store's bakery. The store manager granted permission, and for four
hours each week— after a thorough cleaning of all equipment to ensure
no contamination with gluten— Tobin tested recipes and baked. In
addition to the cream biscuits, he developed chocolate chip cookies,
banana bread, scones and sandwich bread. "It just evolved from there,"
he says.
Did it ever.